1. Definitions and acceptance
“Muscle Tailor” means the platform operated by مؤسسة حياكة العضلات, unified national number 7053684598. By creating an account, purchasing a program or subscription, or using the service, you confirm that you have read and accepted these terms.
2. Business information and contact
Legal name: مؤسسة حياكة العضلات. Address: جدة، حي النزهة، شارع وديعة بن عمرو. Email: [email protected]. Phone: +966565479056.
3. Services
The platform offers fitness and general nutrition programs, coach-led subscriptions, digital content, and supporting tools. The package description, duration, price, and deliverables shown at checkout form part of the agreement.
4. Eligibility and accounts
You must provide accurate information, protect login details, and report suspected unauthorized access. Accounts may not be shared or used to impersonate others. Anyone lacking legal capacity must obtain guardian consent.
5. Health disclaimer
Services are educational and coaching services, not diagnosis or medical treatment. Consult a qualified healthcare professional before starting if you are injured, pregnant, have a chronic condition, or experience concerning symptoms. Stop and seek help for acute pain, dizziness, or breathing difficulty.
6. Subscriber responsibilities
Subscribers must disclose relevant limitations, follow safety instructions, stay within their abilities, and update the coach when circumstances change. Results vary and no specific weight, measurement, or outcome is guaranteed.
7. Subscription and delivery
Entitlement starts after confirmed payment and activation. Package duration, sessions or calls, follow-up scope, and content are stated on the package and order. Plan preparation begins after required information is completed and may be delayed when the subscriber delays it.
8. Prices, payment, and tax
All prices are displayed in Saudi riyals. Where value-added tax is required, prices displayed to the customer are inclusive of VAT.
The package price is paid through the electronic payment gateway, and the payment request is considered complete once successful payment has been confirmed.
The user is responsible for the accuracy of the information entered when completing payment and for any fees or charges imposed by their financial institution.
9. Renewal, cancellation, and refunds
Renewal is not automatic unless clearly displayed and approved before payment. Cancellation and refund requests are reviewed according to activation status, delivered content or sessions, the policy displayed with the package, and mandatory consumer rights. No non-waivable right is excluded.
10. Appointments and follow-up
Appointments are coordinated with the coach. Rescheduling may require advance notice under the package terms or support confirmation. A missed or late-cancelled booking may be counted when coach time was reserved and no acceptable reason is provided.
11. Prohibited use
You may not attack or disrupt the platform, share accounts or paid content, copy and resell programs, misuse coach communications, upload harmful material, or use the service unlawfully or in violation of others’ rights.
12. Intellectual property
The platform, brand, programs, templates, videos, and text remain the property of their owners. Subscribers receive a personal, limited, non-transferable right to use content during entitlement and may not publish, sell, or repurpose it.
13. Third-party services
Some functions depend on payment, hosting, email, analytics, and sign-in providers. Those services are also governed by their providers’ terms and may experience outages outside our reasonable control.
14. Suspension, liability, and force majeure
Accounts may be suspended for breach, fraud, non-payment, or security risk. To the extent permitted by law, we are not liable for indirect losses or harm caused by incomplete health information, failure to follow instructions, or events beyond reasonable control. This does not exclude liability that cannot legally be excluded.
15. Governing law, updates, and contact
These terms are governed by the laws of Saudi Arabia. Disputes should first be addressed amicably, then by the competent Saudi authorities. Updates apply when published; earlier orders remain governed by the version in effect when agreed unless the law requires otherwise. Contact: [email protected].